Help inside Vunari
- On Home, tap your nickname or avatar to open Profile & Settings.
- Open Help & Feedback.
- Choose Check Nearby Connection, Report a Problem, Suggest a Feature, or Copy Diagnostic Information.
Quick fixes
The table does not appear
Keep Vunari visible on both devices, turn on Wi‑Fi, and allow Local Network in iOS Settings. Both devices must run the same Vunari version and be on the same network.
The camera is unavailable
You can copy and paste the private invitation. Photos permission is not required. Avoid saving or sending screenshots of the QR code.
The connection was lost
Return to Home and use the continuation card for the same table. Do not delete guest access while it protects an active hand.
You need to reconcile the amounts
Open Table History and review balances, contributions, charges, recorded round awards, and debts. Vunari only records amounts; it does not process payments or move or hold money. Any settlement between participants happens outside the app.
What to include in a report
- What you were trying to do.
- What happened and what you expected.
- The shortest steps that reproduce it.
- The Vunari-generated diagnostic, which contains the app version, iOS version, and device type.
Do not include QR codes, private invitations, hands, balances, family nicknames, passwords, or Wi‑Fi information. If a screenshot is essential, hide that information first.
Privacy and deletion
In Profile & Settings → Privacy & Data, you can delete the local profile and preferences, family rules, or all game data. Read each warning: deleting access to an active table may prevent recovery of that seat or hand.
Read the privacy policy for details about data handling in version 0.9.0.
Contact
For help or beta feedback, email soporte@codeaeternum.com. Before sending, remove private invitations, QR codes, hands, balances, family nicknames, and network information.